Suzy Smith is a licensed customs broker, and her license is overseen by the Processing Center located in Miami, Florida. Ms. Smith seeks to obtain a national permit in her individual capacity to transact customs business throughout the customs territory of the United States. Ms. Smith's application included the following information:
(1) the applicant's broker license number and date of issuance; (2) the address, telephone number, and email address of the office designated by the applicant as the office of record; (3) the name, telephone number, and email address of the point of contact to be available to CBP to respond to issues related to the transaction of customs business; (4) a list of all employees together with the specific employee information prescribed in 19 CFR 111.28 for each employee; (5) the location where records will be retained; (6) the name, telephone number, and email address of the knowledgeable employee responsible for broker-wide records maintenance and financial recordkeeping requirements; (7) and a receipt showing that the fees specified in 19 CFR 111.96(b) and (c) have been paid.
What additional materials must Ms. Smith provide to complete her application for a national permit?
A supervision plan. 19 CFR 111.19(b) lists what a national permit application must set forth; for an individual applicant the items are (1), (4), (5), (7), (8), (9), (10) and (11), since (2), (3) and (6) apply only to partnerships, associations and corporations. Ms. Smith supplied everything except item (8): a supervision plan describing how responsible supervision and control will be exercised over the customs business under the permit, including compliance with 111.28. There is no national permit examination to waive (the license exam suffices), no transfer of oversight to Headquarters, and no list of past employers. Source: 19 CFR 111.19(b)(1)-(11) (2024 ed.; unchanged in eCFR as at 7 Oct 2026). CBP answer key: C. CBP's citation: 19 CFR 111.19(b)(8).
The listed items look complete, so candidates reach for an invented requirement instead of spotting the missing 111.19(b)(8) plan.
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